FREQUENTLY ASKED QUESTIONS
We always rebill on the 1st!
If you ordered before the 21st, your box should arrive between the 23rd-28th!
MANAGE YOUR SUBSCRIPTION
If you wish to manage your subscription, please login with the buttons below depending on when you created your account.
Once a box has been allocated for shipment, we can no longer issue refunds on that box.
Boxes are allocated for shipment the first week of each month, after subscriptions are re-billed.
All active subscriptions auto-renew like a magazine, re-billing on the 1st of each month so you never miss a box!
Cancel anytime during your subscription. Make sure to cancel before the 1st of the month to prevent the next month’s subscription fees from processing and that box from shipping. If you cancel on or after the 1st, your cancellation will take effect on the following cycle.
To cancel, just log in to your account, then select "Manage Account." Under Your Subscriptions, hit "Edit" for the subscription you wish to cancel. From there, just click "Cancel Subscription."
We have one shipment per month. If you order before the 21st, your box will ship between the 23rd and 25th of that month otherwise your package will ship the following month.
Once your box has shipped from our warehouse, it will arrive in approximately 2-6 business days.
Gift subscriptions do not automatically renew. So sit back, relax, and let your giftee reap the benefits of your awesomeness.
If your box arrives damaged, please take a photograph and send it our Customer Solutions team.
Email us at email@example.com
If it’s been 10 business days since you’ve received your tracking info but you still don’t have your Conscious Box, please let us know! We’ll get our shipping specialist on that for you. We know you’re excited, we can’t wait for you to enjoy your box either!
HAVE A QUESTION?
GET IN TOUCH WITH US!
We’re always happy to help. Just drop us a line and we’ll get back to you as soon as we can!Email us at firstname.lastname@example.org