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- Monthly subscriptions auto-renew like a magazine, rebilling during the first week of each month (3 Monthly, 6 Monthly, and Annual Recurring Subscriptions also renew in cycle).
- The cutoff for getting the next month's box is the 7th (so order before or on the 6th!). Miss the deadline? Your box ships the following month.
- Boxes ship around the 10th with USPS Priority Mail (usually delivered in 2-3 business days). Tracking numbers are emailed when they ship.
- Reviews can be written for products you've received. The points you earn can be redeemed for discounts on your favorite products.
Still looking for answers? First, check out our FAQs for the quickest answers on billing, shipping, and much more!
Our hours are Monday - Friday 9AM - 6PM (Pacific). We're here to answer any questions and take any feedback you may have.
You're also welcome to shoot us an email—we love helping :) We're a small family company, so you should expect a 2-3 business day return time (not counting weekends) for any request or follow-up (but we try our best to respond to every email within 24 hours!)